If you are encountering issues with Users reporting as “Clicked” when this is false, we encourage you to whitelist and potentially disable
To view a complete list of IP Addresses and domains to Whitelist, please download our Whitelisting Guide. Main IP Addresses to Whitelist are: mailer1.
Our Phishing Reporting Guide will provide some additional details on the data that you can access within the system as well as export for further use.
From the VLE, choose STH.Phishing as the license you want to manage (only applies to multi-product clients): Click on Manage Phishing CampaignsSelect New
The Phishing tool allows customers to send phishing campaigns using several different “canned” domains as well as the customer's own
By exporting data from previously ran campaigns, you can filter and identify Users who have Clicked or have "failed" previous Phishing Campaign
When you click the "Archive Campaign" button it will not only Archive your campaign, but it will also cancel any pending campaign. Please
The "Opened" statistic is recorded when a User downloads or "opens" a hidden image within the phishing email itself. Within every
Contact a SANS Admin by clicking the Email Icon below to add a Top Level Phishing Administrator. Include First Name, Last Name and Email address of any
The following list of email domains cannot be used as Target Emails in a Phishing Campaign: Blocked Email Domains @email@example.com @icloud.
Campaign Title - The name of the campaign chosen by the customer (e.g. "First Test Campaign") First Name - The target's first name
To track the "Reported" metric, a recently sent phishing campaign email must be forward to firstname.lastname@example.org. Once forwarded, the
When selecting a Sub-Account's Name as your phishing "Campaign Targets", it will send to that account level only. It will not send to
Within the Email Editor of a "Drive-By" or "Data Entry" Phishing Campaign, you can add or modify hyperlink(s) within the body of
If you do not have Users in your “Target Email List” that are assigned a Phishing license, you are unable to start building a campaign.
Click the "Schedule Campaign?" check box within Campaign > New Campaign menu and select a date/time in the future from when you are
You can Export a User List by performing the following steps: Click on "User Profiles" under User Management within the VLE.Note: To view a list
The Securing The Human phishing templates are available in a variety of languages with some languages having more template options than others.
View/Download our Admin User Guide for Client Administrators for a step-by-step overview of how to get started using our Phishing product. Key