To track the "Reported" metric, a recently sent phishing campaign email must be forward to email@example.com. Once forwarded, the user that was targeted with that email will show as “Reported”.
TIP: We recommend working with your IT Team to filter (by Subject Line) and forward all emails sent to them through your internal reporting process during your campaigns to ensure that these emails are forwarded to firstname.lastname@example.org. This can be set up as a rule in your email client.
See the Attached Guide for further details.