What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?

Users can be in multiple states within the VLE:

  • Queued Users: Users who have been added to the system, but not yet activated. 
  • Inactive Users: Users who have been activated int he system, but have not yet completed at least one training module. 
  • Active Users: Users who have been activated in the system and have completed at least one training module.

TIP: Only Active Users have used a Seat License.

NOTE: Within the Account Management section you can move your Active Users from one Sub-Account to another on the Allocate Users page.