If you cannot find a User, double-check the following:
- Are you searching in the correct Sub-Account?
- Are you viewing the correct training program? (Multi-product clients only)
- Has the User been assigned training?
To search for a specific User, go to the User Profiles page within the User Management section. Once you have found the User select the "View User" button for User details.
TIP: For multi-product accounts, ensure you have selected the appropriate training program from the top left of the VLE before searching for a specific User's training status.
NOTE: Users without a license will not show up in the Summary Reports as they cannot take training.