Account Admin
How do I send Completion Emails to Users?
How do I know what emails were sent to a User?
How do I customize an email?
How do I change the design of my Completion Certificates?
How do I add a hyperlink into the Welcome Email?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add or delete a Top Level Client Administrator?
How do I know if a task has completed in the VLE?
Can I see an Estimated Training Time?
How do I add training for my Users?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Training Policy User Guide
Can I see an Estimated Training Time?
How do I add a training modules to multiple Sub-Accounts?
How do I add training for my Users?
User Management
How do I delete a User?
How do I send a Training Reminder Email?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
How do I activate Users?
How do I search for a User?
End of License Year Processes
How do I delete a User?
End of License Year Process Guide
How do I release seats?
How do I reset training for Users?
Reports
Breakout Report
Historical Report Overview
Summary Reports Overview
How can I see which Users have not completed their training?
How do I run a report by Sub-Account?
Phishing
How do I create a SPF record for Phishing?
How do I view repeat offenders of Phishing emails?
Are there email domains that cannot be used in a Phishing Campaign?
Users showing as Clicked incorrectly?
What does each metric mean within Phishing?
Other Resources
SSO Auto-Provisioning Guide
Security Awareness Program Roadmap
STH.EndUser Organizational Training Matrix Template
Single Sign-On Technical Overview Guide
Whitelisting Guide