Account Admin
How do I set up my Logo and Title?
How do I send Completion Emails to Users?
How do I add a Phishing Administrator?
How do I resend a Completion Certificate?
What is the character limit for customizing account title?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
Where do I see how many seats I have?
How do I know if a task has completed in the VLE?
Can I see an Estimated Training Time?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
Training Policy User Guide
Can I see an Estimated Training Time?
How do I add training for my Users?
User Management
How do I send a Training Reminder Email?
How can I see which Users have not completed their training?
How do I bulk upload Users to the VLE?
How do I export a User List?
What are the Password Requirements for the VLE?
End of License Year Processes
How do I release seats?
How do I reset training for Users?
End of License Year Process Guide
How do I delete a User?
Reports
Breakout Report
How can I see which Users have not completed their training?
Historical Report Overview
Summary Reports Overview
How do I run a report by Sub-Account?
Phishing
Users showing as Clicked incorrectly?
How do I create a SPF record for Phishing?
How do I view repeat offenders of Phishing emails?
How do I add a link to a Phishing Email?
What does each metric mean within Phishing?
Other Resources
SSO Auto-Provisioning Guide
Single Sign-On Technical Overview Guide
Security Awareness Program Roadmap
STH.EndUser Organizational Training Matrix Template
Whitelisting Guide