Account Admin
How do I know what emails were sent to a User?
How do I send Completion Emails to Users?
How do I change the email reply-to field?
How do I add a hyperlink into the Welcome Email?
How do I add a Phishing Administrator?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add multiple Users?
How do I create a Sub-Account?
How do I add training for my Users?
How do I send out a new module?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add training for my Users?
Training Policy User Guide
Can I see an Estimated Training Time?
How do I add a training modules to multiple Sub-Accounts?
User Management
How do I delete a User?
How do I send a Training Reminder Email?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
What does Show Student View mean?
How do I activate Users?
End of License Year Processes
How do I delete a User?
How do I release seats?
End of License Year Process Guide
How do I reset training for Users?
Reports
How can I see which Users have not completed their training?
Breakout Report
How do I run a report by Sub-Account?
Historical Report Overview
Summary Reports Overview
Phishing
What IP Addresses do I whitelist for Phishing?
Users showing as Clicked incorrectly?
Phishing Reporting Admin Guide
Phishing Client Admin User Guide
What does each metric mean within Phishing?
Other Resources
2015 STH.End User Content Guide
Security Awareness Program Roadmap
Dual Authentication to SANS VLE Guide
Single Sign-On Technical Overview Guide
SSO Auto-Provisioning Guide