Account Admin
How do I customize an email?
How do I change the email reply-to field?
Are there logo size and format restrictions?
How do I know what emails were sent to a User?
How do I add Custom Content?
Account Management
What is the difference between Mandatory and Recommended Training?
What Sub-Accounts do I have access to?
How do I add training for my Users?
How do I add multiple Users?
How do I add a Client Administrator?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Training Policy User Guide
How do I add training for my Users?
How do I add a training modules to multiple Sub-Accounts?
Can I see an Estimated Training Time?
User Management
How do I delete a User?
How do I send a Training Reminder Email?
How do I update a User's email address?
How do I bulk upload Users to the VLE?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
End of License Year Processes
How do I delete a User?
How do I reset training for Users?
How do I release seats?
End of License Year Process Guide
Reports
Breakout Report
Historical Report Overview
How can I see which Users have not completed their training?
Summary Reports Overview
How do I run a report by Sub-Account?
Phishing
How do I view repeat offenders of Phishing emails?
Users showing as Clicked incorrectly?
Phishing Reporting Admin Guide
How do I create a SPF record for Phishing?
How do I add a Phishing Administrator?
Other Resources
Dual Authentication to SANS VLE Guide
SSO Auto-Provisioning Guide
Single Sign-On Technical Overview Guide
Security Awareness Program Roadmap
VLE User Import Template