Account Admin
How do I know what emails were sent to a User?
How do I view the Manage Certificates tour?
When are scheduled Completion Emails sent?
What is the CPE Credit?
How do I add Custom Content?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add a Client Administrator?
How do I add multiple Users?
What Sub-Accounts do I have access to?
Can I see an Estimated Training Time?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Can I see an Estimated Training Time?
How do I add training for my Users?
How do I add a training modules to multiple Sub-Accounts?
Training Policy User Guide
User Management
How do I send a Training Reminder Email?
How do I delete a User?
How can I see which Users have not completed their training?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
Do Users have to pass the quiz to get credit for completion?
End of License Year Processes
How do I delete a User?
How do I reset training for Users?
How do I release seats?
End of License Year Process Guide
Reports
How can I see which Users have not completed their training?
Historical Report Overview
Summary Reports Overview
How do I run a report by Sub-Account?
Breakout Report
Phishing
How do I create a SPF record for Phishing?
Users showing as Clicked incorrectly?
What IP Addresses do I whitelist for Phishing?
I do not see the Manage Phishing Campaigns button?
Phishing Client Admin User Guide
Other Resources
Single Sign-On Technical Overview Guide
SSO Auto-Provisioning Guide
2015 STH.End User Content Guide
Security Awareness Program Roadmap
Dual Authentication to SANS VLE Guide