Account Admin
How do I resend a Completion Certificate?
How do I send Completion Emails to Users?
How do I customize an email?
How do I add a Phishing Administrator?
Are there logo size and format restrictions?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I move Users between Sub-Accounts?
How do I add or delete a Top Level Client Administrator?
How do I delete a Sub-Account?
If I move a User to a different Sub-Account will it affect their Completion status?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Training Policy User Guide
Can I see an Estimated Training Time?
How do I add training for my Users?
How do I add a training modules to multiple Sub-Accounts?
User Management
How do I delete a User?
How do I send a Training Reminder Email?
How do I export a User List?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
How can I see which Users have not completed their training?
End of License Year Processes
How do I delete a User?
How do I release seats?
How do I reset training for Users?
End of License Year Process Guide
Reports
How can I see which Users have not completed their training?
Summary Reports Overview
How do I run a report by Sub-Account?
Breakout Report
Historical Report Overview
Phishing
How do I export a User List?
What IP Addresses do I whitelist for Phishing?
How do I add a Phishing Administrator?
How do I create a SPF record for Phishing?
What does Opened mean in Phishing?
Other Resources
SSO Auto-Provisioning Guide
Dual Authentication to SANS VLE Guide
Security Awareness Program Roadmap
STH.EndUser Organizational Training Matrix Template
2015 STH.End User Content Guide