Account Admin
How do I send Completion Emails to Users?
How do I resend a Completion Certificate?
How do I know what emails were sent to a User?
How do I customize an email?
How do I view the Manage Certificates tour?
Account Management
What is the difference between Mandatory and Recommended Training?
Where do I see how many seats I have?
How do I delete a Sub-Account?
How do I know if a task has completed in the VLE?
How do I add a training modules to multiple Sub-Accounts?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
Can I see an Estimated Training Time?
How do I add training for my Users?
Training Policy User Guide
User Management
How do I send a Training Reminder Email?
What does Show Student View mean?
How do I update a User's email address?
How do I export a User List?
What are the Password Requirements for the VLE?
End of License Year Processes
End of License Year Process Guide
How do I reset training for Users?
How do I delete a User?
How do I release seats?
Reports
Breakout Report
Historical Report Overview
Summary Reports Overview
How can I see which Users have not completed their training?
How do I run a report by Sub-Account?
Phishing
How do I create a SPF record for Phishing?
Are there email domains that cannot be used in a Phishing Campaign?
How do I view repeat offenders of Phishing emails?
How Do I schedule a campaign for the future?
How do I export a User List?
Other Resources
Security Awareness Program Roadmap
Whitelisting Guide
STH.EndUser Organizational Training Matrix Template
Dual Authentication to SANS VLE Guide
VLE User Import Template