Account Admin
How do I add a Phishing Administrator?
How do I add Custom Content?
How do I add a hyperlink into the Welcome Email?
How do I resend a Completion Certificate?
What is the character limit for customizing account title?
Account Management
What is the difference between Mandatory and Recommended Training?
What Sub-Accounts do I have access to?
How do I delete a Sub-Account?
How do I add a Client Administrator?
Where do I see how many seats I have?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Can I see an Estimated Training Time?
How do I add a training modules to multiple Sub-Accounts?
How do I add training for my Users?
Training Policy User Guide
User Management
How do I delete a User?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
How do I send a Training Reminder Email?
How do I export a User List?
What are the Password Requirements for the VLE?
End of License Year Processes
How do I delete a User?
How do I reset training for Users?
How do I release seats?
End of License Year Process Guide
Reports
Summary Reports Overview
Breakout Report
Historical Report Overview
How can I see which Users have not completed their training?
How do I run a report by Sub-Account?
Phishing
How do I create a SPF record for Phishing?
How do I use Reported in Phishing?
Users showing as Clicked incorrectly?
How do I add a link to a Phishing Email?
How do I add a Phishing Administrator?
Other Resources
STH.EndUser Organizational Training Matrix Template
Single Sign-On Technical Overview Guide
SSO Auto-Provisioning Guide
Security Awareness Program Roadmap
Whitelisting Guide