Account Admin
How do I change font color or size?
How do I customize an email?
How do I change the design of my Completion Certificates?
How do I resend a Completion Certificate?
What is the CPE Credit?
Account Management
What is the difference between Mandatory and Recommended Training?
What Sub-Accounts do I have access to?
How do I add multiple Users?
How do I add training for my Users?
How do I create a Sub-Account?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add training for my Users?
Training Policy User Guide
How do I add a training modules to multiple Sub-Accounts?
Can I see an Estimated Training Time?
User Management
How do I send a Training Reminder Email?
How do I delete a User?
How do I activate Users?
What does Show Student View mean?
How do I bulk upload Users to the VLE?
End of License Year Processes
How do I delete a User?
How do I release seats?
End of License Year Process Guide
How do I reset training for Users?
Reports
Breakout Report
Historical Report Overview
How can I see which Users have not completed their training?
Summary Reports Overview
How do I run a report by Sub-Account?
Phishing
How do I view repeat offenders of Phishing emails?
Users showing as Clicked incorrectly?
How do I create a SPF record for Phishing?
How do I use Reported in Phishing?
I do not see the Manage Phishing Campaigns button?
Other Resources
Security Awareness Program Roadmap
Dual Authentication to SANS VLE Guide
2015 STH.End User Content Guide
Single Sign-On Technical Overview Guide
Whitelisting Guide