Account Admin
How do I send Completion Emails to Users?
How do I change the design of my Completion Certificates?
How do I add a Phishing Administrator?
How do I customize an email?
How do I add a hyperlink into the Welcome Email?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add or delete a Top Level Client Administrator?
How do I move Users between Sub-Accounts?
How do I add multiple Users?
What Sub-Accounts do I have access to?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Training Policy User Guide
How do I add a training modules to multiple Sub-Accounts?
Can I see an Estimated Training Time?
How do I add training for my Users?
User Management
How do I send a Training Reminder Email?
How do I delete a User?
How do I activate Users?
How can I see which Users have not completed their training?
How do I update a User's email address?
End of License Year Processes
How do I delete a User?
How do I release seats?
How do I reset training for Users?
End of License Year Process Guide
Reports
How can I see which Users have not completed their training?
Breakout Report
Historical Report Overview
Summary Reports Overview
How do I run a report by Sub-Account?
Phishing
How do I add a Phishing Administrator?
Are there email domains that cannot be used in a Phishing Campaign?
Phishing Client Admin User Guide
How do I start a phishing campaign?
How do I create a SPF record for Phishing?
Other Resources
SSO Auto-Provisioning Guide
Single Sign-On Technical Overview Guide
Dual Authentication to SANS VLE Guide
2015 STH.End User Content Guide
Security Awareness Program Roadmap