Account Admin
How do I send Completion Emails to Users?
How do I add a Phishing Administrator?
How do I resend a Completion Certificate?
What is the character limit for customizing account title?
Are there logo size and format restrictions?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I delete a Sub-Account?
How do I know if a task has completed in the VLE?
Can I see an Estimated Training Time?
How do I add training for my Users?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Can I see an Estimated Training Time?
How do I add a training modules to multiple Sub-Accounts?
How do I add training for my Users?
Training Policy User Guide
User Management
How do I send a Training Reminder Email?
What are the Password Requirements for the VLE?
How do I export a User List?
How do I bulk upload Users to the VLE?
What are the User requirements for the SANS VLE?
End of License Year Processes
End of License Year Process Guide
How do I reset training for Users?
How do I delete a User?
How do I release seats?
Reports
Breakout Report
Historical Report Overview
Summary Reports Overview
How can I see which Users have not completed their training?
How do I run a report by Sub-Account?
Phishing
How do I create a SPF record for Phishing?
How do I add a link to a Phishing Email?
What does each metric mean within Phishing?
How do I use Reported in Phishing?
Phishing Reporting Admin Guide
Other Resources
Security Awareness Program Roadmap
Single Sign-On Technical Overview Guide
STH.EndUser Organizational Training Matrix Template
SSO Auto-Provisioning Guide
Whitelisting Guide