Account Admin
How do I customize a certificate for a different license?
How do I change the design of my Completion Certificates?
How do I resend a Completion Certificate?
How do I add a Phishing Administrator?
What is the CPE Credit?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I know if a task has completed in the VLE?
How do I add a training modules to multiple Sub-Accounts?
How do I add a single new user?
What Sub-Accounts do I have access to?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
Training Policy User Guide
How do I add training for my Users?
Can I see an Estimated Training Time?
User Management
How do I send a Training Reminder Email?
How do I delete a User?
How do I activate Users?
How do I export a User List?
Do Users have to pass the quiz to get credit for completion?
End of License Year Processes
How do I delete a User?
How do I reset training for Users?
End of License Year Process Guide
How do I release seats?
Reports
How do I run a report by Sub-Account?
Breakout Report
Historical Report Overview
Summary Reports Overview
How can I see which Users have not completed their training?
Phishing
How do I add a Phishing Administrator?
How do I create a SPF record for Phishing?
What does each metric mean within Phishing?
How do I view repeat offenders of Phishing emails?
My Archived Campaign won't send?
Other Resources
Security Awareness Program Roadmap
SSO Auto-Provisioning Guide
VLE User Import Template
2015 STH.End User Content Guide
STH.EndUser Organizational Training Matrix Template