Account Admin
How do I know what emails were sent to a User?
Are there logo size and format restrictions?
How do I change the design of my Completion Certificates?
How do I change font color or size?
How do I add Custom Content?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add multiple Users?
How do I add training for my Users?
How do I send out a new module?
How do I move Users between Sub-Accounts?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add training for my Users?
Training Policy User Guide
Can I see an Estimated Training Time?
How do I add a training modules to multiple Sub-Accounts?
User Management
How do I delete a User?
How do I send a Training Reminder Email?
What are the definitions of Allocate Users, Queued Users, Inactive Users, and Active Users?
How do I export a User List?
How do I search for a User?
End of License Year Processes
How do I release seats?
How do I delete a User?
How do I reset training for Users?
End of License Year Process Guide
Reports
Breakout Report
How can I see which Users have not completed their training?
Historical Report Overview
Summary Reports Overview
How do I run a report by Sub-Account?
Phishing
How do I create a SPF record for Phishing?
How do I view repeat offenders of Phishing emails?
How do I export a User List?
Are there email domains that cannot be used in a Phishing Campaign?
Phishing Reporting Admin Guide
Other Resources
SSO Auto-Provisioning Guide
Security Awareness Program Roadmap
VLE User Import Template
Single Sign-On Technical Overview Guide
Whitelisting Guide