Account Admin
How do I customize an email?
How do I resend a Completion Certificate?
How do I view the Manage Certificates tour?
How do I send Completion Emails to Users?
How do I know what emails were sent to a User?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I delete a Sub-Account?
How do I set a module as Recommended?
How do I add a Client Administrator?
How do I add a training modules to multiple Sub-Accounts?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
Can I see an Estimated Training Time?
How do I add training for my Users?
Training Policy User Guide
User Management
How do I send a Training Reminder Email?
How do I delete a User?
How can I see which Users have not completed their training?
How do I export a User List?
How do I bulk upload Users to the VLE?
End of License Year Processes
How do I release seats?
How do I delete a User?
End of License Year Process Guide
How do I reset training for Users?
Reports
How can I see which Users have not completed their training?
Breakout Report
How do I run a report by Sub-Account?
Historical Report Overview
Summary Reports Overview
Phishing
Users showing as Clicked incorrectly?
How do I create a SPF record for Phishing?
Phishing Reporting Admin Guide
How Do I schedule a campaign for the future?
How do I add a link to a Phishing Email?
Other Resources
Whitelisting Guide
Single Sign-On Technical Overview Guide
Security Awareness Program Roadmap
STH.EndUser Organizational Training Matrix Template
Dual Authentication to SANS VLE Guide