Account Admin
How do I know what emails were sent to a User?
How do I add Custom Content?
How do I customize an email?
How do I add a Phishing Administrator?
How do I resend a Completion Certificate?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add multiple Users?
How do I add a single new user?
How do I add a Client Administrator?
How do I add training for my Users?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
Training Policy User Guide
How do I add training for my Users?
Can I see an Estimated Training Time?
How do I add a training modules to multiple Sub-Accounts?
User Management
How do I send a Training Reminder Email?
How do I delete a User?
How can I see which Users have not completed their training?
How do I activate Users?
Do Users have to pass the quiz to get credit for completion?
End of License Year Processes
How do I delete a User?
How do I release seats?
End of License Year Process Guide
How do I reset training for Users?
Reports
How can I see which Users have not completed their training?
Historical Report Overview
How do I run a report by Sub-Account?
Breakout Report
Summary Reports Overview
Phishing
How do I create a SPF record for Phishing?
Users showing as Clicked incorrectly?
How do I use Reported in Phishing?
Phishing Reporting Admin Guide
What does each metric mean within Phishing?
Other Resources
Security Awareness Program Roadmap
Dual Authentication to SANS VLE Guide
SSO Auto-Provisioning Guide
Single Sign-On Technical Overview Guide
Whitelisting Guide