Account Admin
How do I resend a Completion Certificate?
How do I send Completion Emails to Users?
How do I view the Manage Certificates tour?
Can Users access their own Completion Certificates once they have completed training?
How do I change the design of my Completion Certificates?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
How do I delete a Sub-Account?
How do I add a Client Administrator?
How do I add training for my Users?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
Training Policy User Guide
How do I add training for my Users?
Can I see an Estimated Training Time?
User Management
How do I send a Training Reminder Email?
What are the Password Requirements for the VLE?
What are the User requirements for the SANS VLE?
What does Show Student View mean?
How do I activate Users?
End of License Year Processes
End of License Year Process Guide
How do I reset training for Users?
How do I delete a User?
How do I release seats?
Reports
Breakout Report
Historical Report Overview
Summary Reports Overview
How can I see which Users have not completed their training?
How do I run a report by Sub-Account?
Phishing
How do I create a SPF record for Phishing?
How do I view repeat offenders of Phishing emails?
How do I add a link to a Phishing Email?
How do I add a Phishing Administrator?
My Archived Campaign won't send?
Other Resources
Single Sign-On Technical Overview Guide
Security Awareness Program Roadmap
VLE User Import Template
SANS VLE User Requirements Guide
STH.EndUser Organizational Training Matrix Template