Account Admin
How do I customize an email?
How do I add Custom Content?
How do I set up my Logo and Title?
How do I resend a Completion Certificate?
How do I add a Phishing Administrator?
Account Management
What is the difference between Mandatory and Recommended Training?
How do I add multiple Users?
How do I add a Client Administrator?
How do I add or delete a Top Level Client Administrator?
How do I add a training modules to multiple Sub-Accounts?
Assigning User Training
What is the difference between Mandatory and Recommended Training?
How do I add a training modules to multiple Sub-Accounts?
How do I add training for my Users?
Training Policy User Guide
Can I see an Estimated Training Time?
User Management
How do I delete a User?
How do I send a Training Reminder Email?
Do Users have to pass the quiz to get credit for completion?
How do I activate Users?
How do I export a User List?
End of License Year Processes
How do I delete a User?
How do I release seats?
How do I reset training for Users?
End of License Year Process Guide
Reports
Historical Report Overview
Summary Reports Overview
Breakout Report
How can I see which Users have not completed their training?
How do I run a report by Sub-Account?
Phishing
How do I export a User List?
What IP Addresses do I whitelist for Phishing?
How do I add a Phishing Administrator?
Phishing Client Admin User Guide
How do I start a phishing campaign?
Other Resources
2015 STH.End User Content Guide
Dual Authentication to SANS VLE Guide
SSO Auto-Provisioning Guide
VLE User Import Template
Security Awareness Program Roadmap